How a $5 Billion Transportation Co. improved Sales Productivity by 28%
Read how this customer support team used nudges to improve agent interaction, bookings and AHT, boosting sales productivity by 28%.
How a Professional services company realized $44k annual savings on a Bill Entry Process
Read how this leading Professional services company improved their Bill Entry team’s productivity and realised $44k annualised savings for their client in the process.
How a Leading US Logistics Co. built a Resilient Back-office Team
The back-office team was a highly productive and efficient team. This is how they stayed motivated and productive through a crisis using Nudge Coach.
How a Global Outsourcing Giant improved its NPS by 5%
Client Overview The global outsourcing giant serves companies across industries in 144 countries. Their team of 38k professionals handles 43…
How a Global American Insurance Co. enhanced their Customer Experience by 28%
Client Overview A multinational operations management and analytics company with 30,000+ employees deployed across the globe servicing clients in multiple…
Improving Insurance Agent Productivity by 26%: A Real Case Study
Client Overview Headquartered in New York, this company is a leading operations management and analytics company with a global footprint…