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Top 3 Strategies for Highly Effective BPO Managers

BPO efficiency strategies must look at improving how managers interact and lead their teams. This blog post explores how managers in BPO teams can use personalization to improve their agents’ engagement, and drive consistent excellence.

Kung Fu, Mastery and Sales Performance

Sales leaders can improve sales performance using mastery – your team’s internal motivation to learn and grow. Learn how.

The Science Behind Great Manager Feedback

Introduction “Do your job!” goes down as one of the most famous coaching slogans. Attributed to American Football’s Coach Bill…

Top 5 Mistakes to Avoid When Giving Feedback: Manager Guide

Learn how to avoid common feedback mistakes as a manager and improve your team’s performance by using these strategies.

How Great Managers Build Great Global Captives 

Managers play a critical role in making global captives successful and deliver impact for their parent company. 3 ways great managers do this…

Will AI make us dumb workers, and what can you do about it

How best to apply AI to improve employee productivity? A case for using AI to help employees be ‘more’ rather than ‘less’. With examples.

5 Strategies to Create Productive Work Environments Anywhere

Want to make productive teams a reality? Here are 5 strategies to build productivity no matter where your teams works from.

The #1 Secret of Productive Insurance Back-Office Teams

worxogo’s study of back-office teams says consistent execs are 1.5x more productive than others. How can you build consistency in your teams?

Strategic Sales Leadership Guide: Behavior Biases

Free guide on 9 cognitive biases for sales leaders – understand & use these biases to build a more engaged, motivated and productive team.

Supercharge your incentive programs with Behavior Science

Understand the science of motivation, habit formation, goal-setting to create more impactful and successful sales incentives.

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